Need To Know
160, including 46 suites and 12 Family Suites.
Officially, 12 noon, with earliest check-ins at 2pm. But your check-in and check-out will be determined by the transfer launch’s arrival and departure times: ask the concierge for the timetable.
Double rooms from £515.90 (AU$845), including tax at 10 per cent.
Rates usually include buffet breakfast, as well as all non-motorised watersports and guided walks. Children Under-3s stay free in their parents’ rooms; children aged 4–11 can stay in extra beds for AU$50 a night. Over-11s incur the adult rate of AU$200 a night.
Some areas are only accessible by steps; buggy or pram users should be ready to lift them up and over.
At the hotel
Spa, swimming pools, kids clubs, beach with watersports facilities, gardens, library, fitness centre, tennis courts, squash courts, pitch-and-putt golf, ping-pong, foosball, boutique, free WiFi throughout.
In your room
TV, minibar with free bottled water, tea- and coffee-making facilities, One&Only Hayman Island toiletries, bathrobes, slippers.
Our favourite rooms
Family Rooms and Family Suites are set in the Hayman Wing, close to the built-for-kids Aquazure Pool and grassy areas for gambolling. Both room types have two bedrooms (a master double and a twin), large living space, black-out blinds and private balcony; the spacious ensuite has a bath. Families with teenage children should avoid the One-Bedroom Direct Pool Access suites: the bathroom is open-plan, so privacy is non-existent. Instead, plump for the Beach Villa with Separate Retreat Room, which consists of a Beach Villa for the parents and an adjoining Retreat Room just down the hall for the kids.
Everyone will love the family-friendly heated Aquazure infinity pool; there are stepped shallows for little legs, and sensational views of the Whitsunday Passage from semi-submerged sunloungers. Parents should keep a trained eye on smaller children, though; there isn’t any lifeguard supervision. With bridges and channels leading to cabanas, the angular sprawl of the huge main Hayman Pool (one of the largest in the southern hemisphere) is a siren call to sunbathers and swim-up-barflies; it’s more suited to water-confident teens, but not restricted to younger swimmers. There’s also a small separate heated hexagonal pool.
The One&Only Spa proffers trendy treatments both hi-tech and traditional, with the emphasis on winding back and taking in your surroundings. There’s a host of holistic add-ons, from private yoga to guided meditation sessions, plus bootcamp-style fitness classes, including boxing, TRX and kinesis. Mini-me treatments are on offer for kids aged 7+, so while junior Smiths are pampered with a de-stress massage (AU$100 for 45 mins) or mini facial (AU$80 for 30 mins), mum and dad can indulge in a Yin-Yang Ritual (AU$660 for two). Expectant mothers can rest and rejuvenate with a pre-natal massage or baby bloom package. Naturally, there’s a mani-pedi bar and a hair salon, too.
There's a fleet of yachts and speedboats to charter – if you tire of this particular island, there are plenty more to visit.
Book the in-room babysitting service at least one day in advance. If you want to make a dramatic arrival by seaplane or helicopter, book these when you book your accommodation. It may also be worth checking that your trip coincides with Australian school holidays, if you want your kids to do the Bubblemaker course.
The resort recycles water and works with local suppliers to source sustainable ingredients for its restaurants. It invites guests to donate to the ZooX fund to preserve the Great Barrier Reef and fund reef research.