Forgotten your password?

Enter your account email address and we’ll send you a link to reset your password (it should only take a few seconds)

Sign in

Are you sure you want to sign out of Smith?

iFrame []


At a glance

  • You'll love

    Sensuous spa

    Sensational setting

    1:1 staff-guest ratio

  • Kids will love

    Fantastic kids club

    Watersports galore

    Splendid swimming pools

  • Don’t expect

    Baby monitors to borrow

    Free WiFi

    Lifeguards on duty


Dip your toes in the azure Coral Sea or plunge into one of two spectacular swimming pools at One&Only Hayman Island resort on the Great Barrier Reef. Villas with room for the whole family look out to the ocean, providing the backdrop for family-friendly sealife-spotting escapades, spa treatments and scuba adventures.

Smith Extra

Here's what you get for booking One&Only Hayman Island with us:

An ‘Island Escapade’ snorkelling trip to Blue Pearl Bay or Langford Island for two adults and two under-13s


‘Don’t be surprised if the whole family has fins by the end of your stay: between free watersports, easy access to the Great Barrier Reef and super-sized swimming pools, you’ll spend more time in the water than out of it’

Smith & Family


View Gallery
One&Only Hayman Island – Great Barrier Reef – Australia

Need To Know


160, including 46 suites and 12 Family Suites.


Officially, 12 noon, with earliest check-ins at 2pm. But your check-in and check-out will be determined by the transfer launch’s arrival and departure times: ask the concierge for the timetable.


Double rooms from £578.71 (AU$930), including tax at 10 per cent.

More details

Rates usually include buffet breakfast, as well as all non-motorised watersports and guided walks. Children Under-3s stay free in their parents’ rooms; children aged 4–11 can stay in extra beds for AU$50 a night. Over-11s incur the adult rate of AU$200 a night.


Some areas are only accessible by steps; buggy or pram users should be ready to lift them up and over.

At the hotel

Spa, swimming pools, kids clubs, beach with watersports facilities, gardens, library, fitness centre, tennis courts, squash courts, pitch-and-putt golf, ping-pong, foosball, boutique, free WiFi throughout.

In your room

TV, minibar with free bottled water, tea- and coffee-making facilities, One&Only Hayman Island toiletries, bathrobes, slippers.

Our favourite rooms

Family Rooms and Family Suites are set in the Hayman Wing, close to the built-for-kids Aquazure Pool and grassy areas for gambolling. Both room types have two bedrooms (a master double and a twin), large living space, black-out blinds and private balcony; the spacious ensuite has a bath. Families with teenage children should avoid the One-Bedroom Direct Pool Access suites: the bathroom is open-plan, so privacy is non-existent. Instead, plump for the Beach Villa with Separate Retreat Room, which consists of a Beach Villa for the parents and an adjoining Retreat Room just down the hall for the kids.


Everyone will love the family-friendly heated Aquazure infinity pool; there are stepped shallows for little legs, and sensational views of the Whitsunday Passage from semi-submerged sunloungers. Parents should keep a trained eye on smaller children, though; there isn’t any lifeguard supervision. With bridges and channels leading to cabanas, the angular sprawl of the huge main Hayman Pool (one of the largest in the southern hemisphere) is a siren call to sunbathers and swim-up-barflies; it’s more suited to water-confident teens, but not restricted to younger swimmers. There’s also a small separate heated hexagonal pool.


The One&Only Spa proffers trendy treatments both hi-tech and traditional, with the emphasis on winding back and taking in your surroundings. There’s a host of holistic add-ons, from private yoga to guided meditation sessions, plus bootcamp-style fitness classes, including boxing, TRX and kinesis. Mini-me treatments are on offer for kids aged 7+, so while junior Smiths are pampered with a de-stress massage (AU$100 for 45 mins) or mini facial (AU$80 for 30 mins), mum and dad can indulge in a Yin-Yang Ritual (AU$660 for two). Expectant mothers can rest and rejuvenate with a pre-natal massage or baby bloom package. Naturally, there’s a mani-pedi bar and a hair salon, too.  


There's a fleet of yachts and speedboats to charter – if you tire of this particular island, there are plenty more to visit.

Book ahead

Book the in-room babysitting service at least one day in advance. If you want to make a dramatic arrival by seaplane or helicopter, book these when you book your accommodation. It may also be worth checking that your trip coincides with Australian school holidays, if you want your kids to do the Bubblemaker course.


The resort recycles water and works with local suppliers to source sustainable ingredients for its restaurants. It invites guests to donate to the ZooX fund to preserve the Great Barrier Reef and fund reef research.

Food and drink

View Gallery
One&Only Hayman Island – Great Barrier Reef – Australia


There are four restaurants. Amici is relaxed and convivial, with laid-back Italian dishes and a wood-fired pizza oven; Asian-inspired Bamboo does fusion food with flair; Aquazure takes care of rumbling tummies at lunchtime, with Spanish-style tapas served by the family-friendly pool; and beachfront Pacific is an all-day diner, where buffet breakfast is served with glittering sea views.

Family fare

All the restaurants welcome children, with highchairs and kids’ menus, but families especially love the atmosphere of Amici – its relaxed setting and varied menu appeals to junior and adult Smiths. Pacific and Aquazure are where you’ll do most of your daytime dining, though: the gelato bar at Aquazure will help lure your little ones away from the pool. Kid-friendly fare includes grilled salmon with sweet potato and pea mash, and barbecued beef tenderloin with rice and vegetables. Older children will appreciate the Asian-fusion flavours of Bamboo.

Hotel Bar

Aquazure is best suited for a family affair: kids can slurp soft drinks or mocktails while mum and dad indulge in a harder concoction, such as a Sunset Spritz (fresh OJ, house-made blood orange sorbet, Aperol, Tanqueray gin, sparkling wine) or Sun Goddess (cucumber-infused vodka, apple liqueur, apple juice, freshly brewed jasmine tea). Pool service is on offer, meaning you’ll never have to leave your sunlounger and junior Smiths can gallivant in the nearby grassy area. For a change of scene, try beach bar On the Rocks for crushed juices and cocktails in cabanas. 

Last orders

Breakfast is served from 6am; the restaurants are open until 10pm. Aquazure opens from 11am and closes from 5pm to 6pm before reopening for dinner service. On the Rocks closes at 7pm.

Smith Insider

  • Top table

    Start the day right by sitting by the south-facing window at Pacific; you’ll enjoy enjoying stunning views of other Whitsunday Islands as you eat. Or ask the guest services team to whip up a gourmet picnic to enjoy on the sand or in the gardens.

  • Room service

    Order whatever you like, whenever you like: everything’s available 24 hours. The kids’ menu includes an aubergine and tomato parmigiana stack with salad; beef burger with fries or salad; and ‘create your own’ pizza.


    There's a kettle in each room for boiling water. Each minibar has plenty of emergency treats (nuts, crisps and other confectionary), as well as organic soft drinks from Phoenix and GH Mumm champagne.


View Gallery
One&Only Hayman Island – Great Barrier Reef – Australia

Parent approved

‘Don’t be surprised if the whole family has fins by the end of your stay: between free watersports, easy access to the Great Barrier Reef and super-sized swimming pools, you’ll spend more time in the water than out of it’

Smith & Family

Kids Club

The resort offers two free kids clubs – KidsOnly for 4–11s, and Teens Club for ages 12–17, both open from 9am to 6pm. The KidsOnly club is held in a designated area with games, movies and other entertainment to keep little minds occupied for hours, as well as daily activities such as craft sessions, island scavenger hunts, coconut bowling and island Olympics. Under-4s are welcome to use the facilities with adult supervision. The Teens Club has video games, ping-pong tables, a pool table and foosball table, and offers teen soccer tournaments, sea kayaking, teen tennis matches and air hockey competitions.


Babysitters are available for AU$34 an hour (one child); AU$44 (two children) or AU$54 (max three children); book at least one day in advance.


If you’ve booked into one of the Beach Villas or Family Suites, you may want to bring your own baby monitors (there are none to borrow).

Other Services

One&Only is all about tailor-made experiences: you want a desert-island birthday party with a shark-themed cake? A between-dips picnic on a reef? A private chopper tour of the Great Barrier Reef? Just ask: they can probably do it.

What's there already?

For babies

• Highchairs • Steriliser • Bibs • Wooden cot beds • Cot bedlinen • Black-out blinds • Changing mat • Baby bath • Baby toiletries • Crayons • Potties • Playground

For toddlers

• Highchairs • Cot beds • Cot bedlinen • Potties • Changing mat • Buggy • Crayons/pens • Craft materials • Picture books • Black-out blinds • Baby bath • Baby toiletries • Playground

For older children

• Extra beds • Teen club • Foosball • Craft materials • Ping-pong table • Wii consoles • XBox • PlayStation • Pool table • Watersports equipment


View Gallery
One&Only Hayman Island – Great Barrier Reef – Australia

Things to do

Little mermaids (and mermen) will be right at home, with two pools, a picturesque private beach with watersports facilities, scuba diving and snorkelling, as well as access to the world’s largest coral reef. When you’ve been immersed so long you’ve gone wrinkly, head to the indulgent spa or pop along to the free kids club and teens club.

Sunny days

A beautiful beach, two different pools and the world’s largest coral reef are yours to explore – not to mention dozens of bays on other islands. Free watersports include catamaran sailing, windsurfing and paddle skiing on the azure waters of the Coral Sea, or venture further out for a Scuba session. First-time divers aged 8–12 can learn the tricks of the trade with a PADI Bubblemaker course, available during the school holidays; they’ll learn the basics from an experienced instructor in the two-hour session. Landlubbers can follow the flutters along the butterfly trail, hike up the mountain behind the resort for jaw-dropping views or challenge the family to a tournament on one of the tennis and squash courts.

Rainy days

Continue your descent into decadence with a signature spa treatment or stretch it out with a choice of free ballet barre or yoga classes. Challenge the kids to a ping-pong, squash or air hockey tournament in the One&Only activities centre.

And there's more…

One&Only can arrange a whole raft (forgive the pun) of activities that take in the beautiful Whitsunday Islands, from heli-golf on Dent Island to speedboat cruises that feature a picnic on glorious Whitehaven Beach, considered one of the most beautiful stretches of sand in the world. Excursions by seaplane or helicopter ensure killer views (look out for cutely shaped Heart Reef).

Local Guide

View Gallery
One&Only Hayman Island – Great Barrier Reef – Australia
Smith tip

Winter visitors should keep an eye out for pods of migrating humpback whales frolicking just off the island: July–September is your best bet.

Don't miss…

… Whitehaven Beach, the jewel in the Whitsundays crown: organise a day trip to its whiter-than-white silica sand beach.

One&Only Hayman Island occupies the entire island, meaning there’s no shortage of activities at the resort. But should you tire of your idyllic surroundings, you could charter an ocean-going yacht to cruise around the Whitsundays; hop over to Hamilton Island or Airlie Beach; go snorkelling on the Great Barrier Reef by seaplane; spot coral formations from a glass-bottomed semi-submersible; or go deeper on a Scuba-diving day trip. 

If you do just one trip offshore, we'd suggest a picnic trip to jaw-dropping Whitehaven Beach. On the south-east coast of Whitsunday Island, it's the most photographed beach in Australia and the largest in the 74-island Whitsunday archipelago, with seven kilometres of snow-white sand and crystal-clear waters. Heli-golf on nearby Dent Island will also appeal to parents seeking some adult downtime, boasting an 18-hole course designed by five-times British Open winner Peter Thomson.

+ Enlarge
One&Only Hayman Island
Great Barrier Reef, Queensland 4801, Australia, Great Barrier Reef, Queensland 4801, Australia
Hotel setting

Wild Whitsundays waterworld

Getting There

The jewel of the Whitsundays archipelago, Hayman Island is located off the central Queensland coast near Airlie Beach on Australia’s World Heritage-listed Great Barrier Reef. (Let us know your travel plans when you book so we can arrange your transfer.)


Most people fly to Great Barrier Reef Airport on nearby Hamilton Island (, which receives domestic flights from Australia’s major cities. Transfers are charged (AU$210 per adult or AU$105 per child from 1 April 2016 to 31 March 2017) and are generally made by launch. Guests can also choose to fly in to Whitsunday Coast Airport ( at Proserpine, where they board a transfer launch service (AU$165 per adult each way or $82.50 per child each way, from 1 April 2016–31 March 2017) from Port of Airlie. Please note, flight details must be sent to the hotel two weeks before you arrive. Without this information, your booking isn't confirmed, and you may have to pay extra for transfers.


For those who want to arrive in style, it’s possible to book seaplane and helicopter transfers from either Great Barrier Reef or Whitsunday Coast Airports.

Parent travel tip

Book your transfers before arrival for a stress-free start; a member of the hotel team will welcome you at the airport and arrange a luggage transfer so the whole family can relax on board. The launch runs to a timetable; when booking, the hotel will inform you of the most suitable departure time.


View Gallery
One&Only Hayman Island – Great Barrier Reef – Australia

Smith & Family  Parent Panel reviews

Every property featured in the Smith & Family collection – including One&Only Hayman Island – has been selected and approved by parents.

Hayman Island is for families that like to dream big: an icon on the Australian travel map, it has long been synonymous with escapism on a grand scale – and there aren’t many parents who wouldn’t relish telling the kids their tropical-island holiday will be kicking off with a dramatic arrival by seaplane or gleaming luxury yacht.

Now under the care of the One&Only group, Hayman Island is being nurtured back to life with TLC and on-trend trimmings: the rooms are spacious and light, the beds grand, the pools outrageously sized and seemingly everywhere, the beach continues for miles, the activities on offer are endless and the cluster of restaurants mean you’ll never go hungry.

If you exhaust your kids options on the island (we seriously doubt it), the Great Barrier Reef is just a short ride away; take them snorkelling by seaplane; hover over the coral formations in a helicopter; or have a picnic on the world’s most dazzling white-sand beach…

Smith & Family

The Guestbook  Smith member reviews

Whenever you book a stay at a Smith & Family hotel, we'll invite you to review it when you get back. Read what real-life family guests had to say about One&Only Hayman Island in the Guestbook below.


Stayed on

We loved

Boat transfer to resort with champagne was excellent start to the holiday. The resort and rooms were beautiful. Amazing location.

Don’t expect

I found service very variable, particularly poor around the pool.

Rating: 8/10 stars