At the hotel
Spa, fitness room, swimming pool, two restaurants, three bars (including a smoking room), ballroom, two lounges, playroom, gardens, playground, concierge, CD library, laundry, free WiFi.
In your room
Flatscreen TV, radio, minibar/mini fridge, a kettle and tea selection, coffee machine, free bottled water, bathrobes and slippers, black-out curtains, Annick Goutal bath products and free WiFi. iPads loaded with children's games are available to borrow, and bikes can be hired on request. The Junior Suite and Suite categories have an iPod dock too.
Our favourite rooms
Spacious Family Suite 312, which is on the peaceful third floor, sleeps four guests and a baby cot can be added if needed. There are two large, lavishly decorated bedrooms (one with a canopied king-size, one with twins) and two marble bathrooms each with a bath tub and separate shower. It’s decorated in a Moorish style, with ogee-arched doorways and terracotta-hued walls; there’s also a railed terrace. Families will also find plenty of personal space in the Duplex room: teens and tweens will appreciate the twin-bedded room on an upper level; parents will love the romantic four-poster on the lower floor.
This is the only hotel in Florence with a heated outdoor pool. The infinity-edged pool is open from 9am to 8pm; it’s gated and elegantly adorned with rows of slim white parasols, dainty day-beds and alabaster statues. Swim-confident kids will fare better since there’s no shallow end (and no lifeguard supervision), but there is a stash of inflatables to borrow from reception.
The spa overlooks Boboli Gardens, on the lower floor of Villino Eugenia. It’s a low-lit space with a bronze and gold colour palette, and a white marble room with day-beds and a plunge pool. There are three treatment rooms, a hammam, caldarium and a small gym. Treatments include massages (including candle-wax and chocolate-infused massages), facials, reiki, reflexology, manicures and pedicures and waxing. In the summer, fitness and pilates classes take place; however, there are no set junior treatments.
The hotel's VIB (Very Important Bambino) package includes a welcome kit with crayons, books, sweets and a small toy; a daily sweet treat from the chef; a list of child-friendly activities compiled by the concierge; and one free activity (a hand-painting class, a 30-minute swimming lesson, 30-minute pizza- and cookie-making class; or a personalised treasure hunt. All of the hotel’s common areas are wheelchair, pram and buggy accessible, with ramps leading up to the reception and the spa building, and a lift to all floors.
Babysitting must be booked at least two days in advance.
Pets are welcome, although there's an €80 cleaning fee. The hotel will add a dog bed and selection of toys to your room, and staff can order a professional dog walker on request.